Thanksgiving Holiday

In observance of Thanksgiving, we will be closed for business on Thursday, November 26 and Friday, November 27. Our offices will reopen during normal business hours on Monday, November 30.

Coronavirus Situation

The health and well-being of our customers, staff, and our community are a top concern during the emerging Coronavirus (COVID-19) situation. MOHELA is committed to keeping our customers informed should any interruption in services occur. Customer service updates will be posted here.  

If your student loan borrowers are having difficulty making payments due to the Coronavirus situation or for other reasons, please have them log in to their account to evaluate available repayment plans to lower their monthly payment or to postpone payments.

Services for Schools & Borrowers

MOHELA is committed to providing enhanced tools to help schools proactively manage their portfolios. Our dedicated staff offers first-class service. Whether you need help pulling reports online, have a borrower with a question regarding their MOHELA account, or want to learn more about how we help borrowers successfully repay their loans, our School Relations team will do their utmost to ensure your needs are satisfied.

Learn more