MOHELA looks forward to visiting with you at these conferences:

  • Independence Day Holiday

    We will be closed due to the federal holiday on July 3rd. 

    Due to the federal holiday weekend, payments may take up to 5 days to post to your MOHELA account.  This delay will not change the effective date of the payment.  We appreciate your patience.

  • Coronavirus Situation

    The health and well-being of our customers, staff, and our community are a top concern during the emerging Coronavirus (COVID-19) situation. MOHELA is committed to keeping our customers informed should any interruption in services occur. Customer service updates will be posted here.  

    If your student loan borrowers are having difficulty making payments due to the Coronavirus situation or for other reasons, please have them log in to their account to evaluate available repayment plans to lower their monthly payment or to postpone payments.

  • Services for Schools & Borrowers

    MOHELA is committed to providing enhanced tools to help schools proactively manage their portfolios. Our dedicated staff offers first-class service. Whether you need help pulling reports online, have a borrower with a question regarding their MOHELA account, or want to learn more about how we help borrowers successfully repay their loans, our School Relations team will do their utmost to ensure your needs are satisfied.

    Learn more

FAO Hotline


Toll Free: 888.866.4353


866.222.7060 for borrower forms & letters

Hours Central Time

8:00 a.m. – 5:00 p.m. Monday – Friday

Borrower Information


Toll Free: 888.866.4352

Hours Central Time

7:00 a.m. – 9:00 p.m. Monday – Thursday
7:00 a.m. – 5:00 p.m. Friday

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